Vendasta
SEO
PPC
SOCIAL
WEB DESIGN
CREATIVE DESIGN
TRACKING
PROGRAMMATIC
SERVICE PLATFORM
Positive:
The experience has been overwhelmingly positive. The training platforms offer a library of modules to address all facets of business. Marketing, Sales, Service, Tools, etc are all designed to show us the best ways to present the products to our clients. We are able to show value to every potential client immediately.
Negative:
The onboarding and monthly fees were much too high for what was provided. Training has improved, but wasn’t great. The platform & interface weren’t intuitive. The worst part was the customer service, though. I had a very negative experience when leaving the platform after fulfilling my 1 year contract. They tried to lock me into a longer contract based on when I downgraded levels of service (buyer beware). I had to actually provide the documentation that those were NOT the terms I’d agreed to after a prolonged hassle. I was treated rudely. I never received an apology or effort to make it right. They were more interested in nickel and dime-ing me than looking at my experience as a (too-highly) paying customer. There are now other solutions out there that are a 180 in price, platform functionality and customer service.
Website Review Source: Capterra
Vendasta is a company that is committed to improving local economies worldwide by providing innovative tools and solutions that benefit small and medium-sized businesses (SMBs). As SMBs are increasingly transitioning to digital tools, Vendasta recognizes the challenges that these businesses face and strives to provide them with the support they need to succeed. The company’s core values of drive, innovation, respect, and agility are at the heart of everything they do, and they are constantly working to improve the partner experience. Vendasta’s focus on these principles ensures that their partners and their SMB clients remain competitive in today’s fast-paced digital landscape.